Production faults
Low or no ice production traced to refrigerant, water supply, condenser condition or harvest components.
A bar or restaurant without ice is a business with a problem. We keep ice machines producing.
We repair, service and install commercial ice machines for restaurants, bars, convenience stores and markets within about 60 miles of Old Town, Florida. Low production, cloudy or soft ice, leaks and machines that have stopped harvesting are all standard calls, and repairs are backed for one year.
Overview
Ice machines fail gradually and then all at once: production drops, the ice gets soft or cloudy, harvest cycles start hanging, and eventually the bin stays empty during the busiest shift of the week. Most of it traces back to water quality, scale, a dirty condenser or a failed harvest component — all repairable and all much cheaper to catch during a service visit than during a Friday night rush. We service and install the commercial machines that businesses in this area actually run.
When To Call
What's Included
Low or no ice production traced to refrigerant, water supply, condenser condition or harvest components.
Scale and biofilm are the leading causes of poor ice quality and lost production in this water.
New machine installation including water, drain and electrical connections.
Our Process
No ice, low ice or bad ice each point to a different part of the machine.
Water supply, filtration, scale and condenser condition explain a large share of ice machine complaints.
Freeze and harvest cycles are tested to find where the machine is actually stalling.
We stay long enough to confirm the machine is producing and harvesting properly.
Pricing & Policies
These are our published policies. You get the price for your specific job before any work begins.
Why All About Air and Heat
Service Area
We serve homes and businesses within about 60 miles of Old Town, across Dixie, Levy, Gilchrist, Lafayette and Taylor counties.
Questions
Most often a dirty condenser, scale buildup on the evaporator, or a water supply problem. Ambient heat around the machine matters too — a machine in a hot back room produces less.
Usually water quality and scale, sometimes an incomplete freeze cycle. Both are addressed on a service call, and filtration often prevents a repeat.
At least twice a year in this area, more if the water is hard or the machine runs hard. Scale is the leading cause of lost production and service calls.
Yes, including the water, drain and electrical connections, and we will tell you honestly when repairing the existing machine is the better value.
Related Services
Refrigeration failures are not comfort problems. They are inventory problems, and they do not wait until Monday.
Learn moreWhen the AC goes down at a business, the clock is money. We work around your hours without charging a premium for it.
Learn more24/7 service across a 60-mile radius of Old Town, with no after-hours fees on emergency jobs.