HVAC and refrigeration questions, answered.
The questions homeowners and businesses within 60 miles of Old Town ask us most — about service, pricing, and how we work.
Do you offer 24/7 emergency HVAC and refrigeration service near Old Town, FL?
Yes. All About Air and Heat Refrigeration provides 24/7 service for residential and commercial heating, cooling, and refrigeration, and there are no after-hours fees on emergency jobs.
What areas do you serve around Old Town?
We serve homes and businesses within about 60 miles of Old Town, including Cross City, Chiefland, Trenton, Fanning Springs, Steinhatchee, Branford, Horseshoe Beach, and the surrounding Dixie, Levy, Gilchrist, Lafayette, and Taylor county communities.
How much does a service call cost?
A diagnostic service call is $95, and it is credited back toward the repair when you move forward with approved work.
Do you charge extra for nights, weekends, or holidays?
No. Emergency jobs do not carry after-hours fees, so a breakdown at night, on a weekend, or on a holiday is billed at the same rate.
Are you licensed and insured?
Yes. All About Air and Heat Refrigeration LLC is a licensed and insured HVAC and refrigeration contractor (License CAC1815820) based in Old Town, Florida.
How much experience does your team have?
Our lead technician has more than 40 years of hands-on HVAC and refrigeration experience, and the company has served the Old Town area since 2007-2008.
Is your work guaranteed?
Yes. Work performed is backed by a one-year workmanship warranty, in addition to any manufacturer equipment warranty.
Do you charge for a phone consultation or estimate?
Telephone consultations are no charge — call us and we will talk through the problem at no cost. For an on-site diagnosis, a $95 service call applies and is credited toward the repair when you approve the work.
What HVAC services do you provide?
Air conditioning and heating installation and replacement, AC repair and diagnostics, ductless mini-split installation, maintenance plans, and new construction and remodel HVAC.
Do you service commercial refrigeration like walk-ins, reach-ins, and ice machines?
Yes. We install and repair walk-in freezers and coolers, reach-in coolers and freezers, commercial ice machines, and merchandisers for restaurants, stores, and food-service businesses.
Do you install ductless mini-splits?
Yes. Mini-splits are ideal for additions, garages, workshops, offices, and rooms that central air cannot keep comfortable, and they provide both heating and cooling without ductwork.
My air conditioner stopped cooling — what should I check before calling?
Check that the thermostat is set to cool and below room temperature, that the breaker has not tripped, and that the air filter is clean. If it still will not cool, call us at (352) 342-3588 and we will diagnose it.
How often should I have my AC serviced in the Florida heat and humidity?
At least once a year, and ideally twice — before the cooling season and again before winter. Our maintenance plan includes two seasonal service and inspection visits and a 10% maintenance-customer discount.
Why does my AC keep freezing up?
The most common causes are low airflow from a dirty filter or blocked return, or low refrigerant from a leak. Turn the system to fan-only to let it thaw and call us — running a frozen system can damage the compressor.
Why is my home still humid even when the AC is running?
In our climate that is often an oversized or short-cycling system that cools the air without running long enough to remove moisture, or a system that needs service. We can diagnose the cause and recommend a fix.
My walk-in cooler or reach-in is not holding temperature — is that an emergency?
Yes. A refrigeration unit drifting out of temperature puts inventory at risk, so we treat it as a priority and respond fast, day or night, with no after-hours fees on emergency jobs.
My commercial ice machine stopped making ice — can you get it running fast?
Yes. Ice machine failures are urgent for a business, so we prioritize them, diagnose the cause — water, refrigeration, or controls — and get the machine producing again as quickly as possible.
Do you offer any discounts?
Yes — 10% off for veterans, 10% off for maintenance-plan customers, and up to 25% on qualifying repairs performed during the visit.
How fast can you respond to an emergency?
We prioritize no-cool, no-heat, and refrigeration emergencies and are available 24/7. Call (352) 342-3588 and we will get to you as quickly as possible.
How do I schedule service?
Call or text (352) 342-3588, or use the contact form on our site with your name, service address, and a short description of the problem, and we will follow up to schedule.
Still have a question?
Call (352) 342-3588 or send the details and we'll get you an answer and a time.