Error codes read properly
Blink patterns and fault codes tell us which side of the system failed before anything is opened up.
A blinking light on the indoor head is the unit telling you what is wrong. We know how to read it.
Mini-splits fail differently from ducted systems: blinking status lights, communication faults between the head and the outdoor unit, blocked condensate lines and clogged blower wheels. We repair ductless equipment for homes and businesses within about 60 miles of Old Town, with the $95 diagnostic credited toward the repair.
Overview
Ductless systems announce their faults through status lights and error codes, then need someone who can interpret them. The common failures are specific to this equipment: a communication fault between the indoor head and outdoor unit, a condensate line that has blocked and started dripping down the wall, a blower wheel packed with biofilm that kills airflow and smells, or an outdoor board that has failed. We diagnose the actual code rather than swapping the head on a guess.
When To Call
What's Included
Blink patterns and fault codes tell us which side of the system failed before anything is opened up.
Blocked drain lines and pumps — the usual reason a head drips down the wall — cleared and tested.
The buildup behind weak airflow and musty smells on a ductless head, cleaned rather than masked.
Our Process
The indoor head reports the fault; we start there instead of guessing.
Indoor head, outdoor unit and the communication between them are checked as a system.
The $95 diagnostic is credited toward the repair once you approve it.
Temperatures, airflow and drainage confirmed before the job is closed out.
Pricing & Policies
These are our published policies. You get the price for your specific job before any work begins.
Why All About Air and Heat
Service Area
We serve homes and businesses within about 60 miles of Old Town, across Dixie, Levy, Gilchrist, Lafayette and Taylor counties.
Questions
It is a fault code. The blink pattern identifies the failure — communication, sensor, refrigerant or board — and differs by manufacturer. Tell us the pattern on the phone and we can often narrow it down before arriving.
Almost always a blocked condensate line or a failed condensate pump. The water has to go somewhere, and when the drain blocks it comes out of the head and down the wall.
Biological growth on the blower wheel and coil inside the indoor head. It needs a proper cleaning, not an air freshener — and it usually costs airflow too.
Yes. We repair ductless equipment regardless of who installed it.
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